ElementZeroS7L

So, like, what about server transfers and clustering for unofficial?

What's so aggravating is they could if they'd take the time to go on the servers and look at previous saves and pull the last saved files for your character. There's 2 files they need. Would be uber simple to fix this. From what some have told me, this has been happening quite a bit since the server side patch on Tuesday. Have y'all also noticed when you login that your base is only like half rendered?

Wow dude. That's messed up!

Oh,, and to top that off, I just busted hump to hit 100 so I could go run Alpha Rockwell and do the Ascension tomorrow at 2pm. So, yeah, that's not gonna happen now...

You read that right. I had transferred back into NA-PVE-XBOXOFFICIAL-Valguero1096. I had been on the server for around 10 minutes when this happened. Hooped on Argy, picked up Anky, cruised to some metal spawns. Got some metal. Cruised to another metal spawn got that metal, then while walking to a spawn near that one with Anky game lagged out and I was disconnected from the server. Was unable to reconnect. Killed game and restarted Ark. Still unable to resolve address. Power cycled Xbox One. Bingo! Got in, but what's this? My character is gone. The game wants me to make a new character. Okay. Sure, I'll just download my survivor then, right? Nope. Never shows up. Went tot the Rag server I was on. Nope. Character's not there and doesn't show when I tell it to download character. I JUST hit lvl 100 like 2 hours before this and had placed my tech transmitter. So now I'm locked out of my buildings and tribes unless a tribe-mate comes and I decide to make a new character.

Yep, same here. Every server I play on not showing up in the list. Just tweeted this and opened server down tickets for them. Let's start with the servers: NA-PVE-XboxOfficial-Valguero1096 NA-PVE-XboxOfficial-CrystalIsles1488 NA-PVE-CrossPlayOfficial-TheIsland839 NA-PVE-CrossPlayOfficial-CrystalIsles1482 The fact that so many people are having this issue and the devs can't even respond is not only infuriating, it's also just downright rude. In some of our cases we've spent upwards of $100 or more on the game. I own it on Steam, on Xbox & Windows 10. Paid for. Bought and paid for. No support. And the one time I do get a response from a dev over this very issue and how they roll out updates, it's a smug response about how they're not "like the big developers." I'm a game designer. I've worked on teams big and small. Triple A Dev to Indie Dev. Even on the Indie Team, myself and others on the team responded within an hour to forum posts, Facebook posts, and Twitter posts. Even after the doors were closed one one team, we still responded to posts from that game's community because we cared about them and the game. The way this Dev Team handles their community is absurd at best. But more align with appalling. I'd say just bring me on a a Producer, but not sure if they can afford me and I really don't want to move to Washington state. I don't understand the mentality in place at WC. I've made a suggestion a number of times, and other than a smug response from a dev, I've seen NO real positive response. So I'll state it once again, because maybe the squeaky wheel will get the bloody grease. Move all your server updates and official updates to Tuesdays, like Bungie and Blizzard, and oh yeah, a ton of other games from developers BIG and SMALL to Tuesdays. Start them at like 4AM or even 6AM. Tell the player base to expect all servers to be offline for 6 hours. Tuesday is kind of already considered Patch Day by many gamers and pretty sure nobody would be upset by it. Don't deploy fixes during prime time be it in NA or EU. If it's not a critical update save it till Tuesday. The way you all handle this stuff is rookie BS and after having been in development for as long as this has been, this should NOT be an issue. If WC can't handle the workload, get with Microsoft6 Games Studios and let MS help you out. Yeah, some of you probably think it's a bad deal, but really, it's not. I'd say go to Sony but they've historically not been very good to devs. Come on WC, you all made a great game and with a little love and attention to your player base, you could see your sales go up. I can't, in good conscience recommend the game to friends ATM with all the issues and the lack of quality, positive interaction with your player base.

NA-PVE-CrossplayOfficial-TheIsland839 missing now I swear, every bloody week it's something with this. As a game developer myself, I'm embarrassed for you studio wildcard.

I have checked for both of those servers on both my Xbox Client for the Xbox Official as well as the Crossplay Server on Xbox and on Win 10.

Also, missing NA-PVE-XboxOffiocial-Valguero1096 So that's pretty fantastic. Both servers I play on are POOF! Missing in action. Here's an idea, instead of taking servers down multiple days a week, follow most major online game protocols. Take servers offline once a week. Same day. Same time each week. Roll all your updates, be it server-side and/or client-side at the same time. Set a 6 hour window of downtime. Blizzard has been doing it for years, and Bungie does it as well. The entire communities for both those companies games knows and is totally cool with it. Pretty sure the Ark Community would be fine with that as well.

Both PVE Island Crossplay Servers are missing. NA-PVE-CrossPlayOfficial-TheIsland839 Does not show up in Win 10 or in Xbox. 15 minute update they said. You can check your servers again in 15 minutes they said.Nearly 7 hours later... And what response do we get from WC? Tumbleweeds...